SHIPPING POLICY

🔹 Order Processing

Pre-Order Time: 8–10 business days before dispatch.

You’ll receive an email confirmation once your order is placed, and another when it ships.

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🔹 Shipping Partners
We ship via trusted couriers:

J&T Express

Flash Express

LBC Express

Lalamove

Each order includes a tracking number so you can follow your package via our tracking page or directly through the courier’s website.

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🔹 Shipping Coverage
Nationwide (Philippines): Available across all regions.

International: Yes we ship worldwide. Delivery times vary by country and customs processing.

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🔹 Shipping Fees
Calculated at checkout based on location and order weight.

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🔹 Delivery Timeframes
Region                        Estimated Delivery
Metro Manila        1-3  business days after dispatch
Provincial Areas    3–7 business days after dispatch
International         depending on destination
Note: Delays may occur due to holidays, weather, or customs.

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🔹 Order Issues
If your item arrives damaged, contact us within 3 days with a photo and order number.

For address changes, notify us within 24 hours of placing your order.

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🔹 Lost or Stolen Packages
TKND is not responsible for lost or stolen packages once marked as delivered.

Please ensure your shipping address is accurate and secure.