STORE POLICY

Customer Care

We’ve got your back from checkout to your block.

🔹 Contact Us
Email: support@tkndapparel.com

Instagram DM: @tkndapparel

TikTok DM: @tkndblock

Response Time: Within 24–48 hours

🔹 Order Support
For order issues, tracking help, or size questions, include your Order Number and Full Name in your message.

For damaged items, send a photo within 3 days of delivery we’ll sort it with integrity.

🔹 Shipping Partners
We ship via J&T, Flash Express, and LBC. Use your tracking number on their websites or our tracking page to follow your order.

🔹 Gift Orders
Yes, we offer gift wrapping and custom messages. Add these at checkout and we’ll make sure your gear arrives with clean presentation and heart.

Privacy & Safety

We respect your block, your data, and your trust.

🔹 Privacy Commitment
We collect only the info needed to process orders, deliver products, and improve your experience.

Your data is never sold, traded, or shared with third parties period.

🔹 Account & Data Protection
All customer accounts are protected by encrypted login systems.

You can request to view, update, or delete your personal data anytime just email tkndapparelco@gmail.com.

🔹 Safe Shopping
Our site uses SSL encryption to keep your browsing and checkout secure.

We partner with trusted couriers (J&T, Flash Express, LBC) to ensure safe delivery from our block to yours.

🔹 Community Safety
We monitor for fraudulent activity and reserve the right to block suspicious orders.

TKND is committed to respectful interactions harassment, hate speech, or abuse will not be tolerated on any platform.

Wholesale Inquiries

We’re open to building with retailers, resellers, and stockists who align with our mission: bold streetwear, youth empowerment, and culture-driven design.

🔹 How to Inquire
Send us an email at wholesale@tkndapparel.com with the following:

Your business name and location

Store type (online, physical, hybrid)

Social media or website links

Product categories you’re interested in

Estimated order volume and frequency

🔹 Minimum Order Quantity (MOQ)
Starting MOQ: 20 pcs

🔹 Lead Time & Shipping
Production: 10–14 business days

Shipping via J&T, Flash Express, or LBC

International shipping available

🔹 Payment Terms
50% upfront / 50% upon dispatch

Bank transfer, GCash, or Maya accepted

🔹 Brand Alignment
We collaborate with partners who value authenticity, storytelling, and community. If your store reps the block, we’re ready to build.

Payment Methods

Bank of the Philippine Islands

4026 6821 58

Nicole Anne M. Molinyawe

Chinabank

1570 0205 2428

Nicole Anne M. Molinyawe

Bank of Commerce

106200047781

Nicole Anne M. Molinyawe

Maya Philippines

09637326844

Nicole Anne M.

GCASH/G-Exchange

09637326844

Nicole Anne M.